Homeowner care guide
Weather care, in one page.
We give this to every customer at install, and print it from your item page. Freeze and hail care is your job as the homeowner — this page covers exactly what to do and when.
Before a hard freeze
- Disconnect the drip timer from the spigot and bring it inside, or wrap it.
- Cover the spigot (a faucet cover or an old towel works), and drain the line at the spigot.
- Move small pots against the house, or into a garage if you can.
- Winter plants handle cold, but below about 25°F cover boxes and planters you can’t move with frost cloth or a sheet, down to the soil.
After a freeze
- Uncover boxes and planters once temperatures are back above freezing.
- Reconnect the timer on the next warm day and run the drip system for a few minutes to check it, or leave it and we’ll check it at your next visit.
- Leave any freeze-damaged plants in place — we’ll assess and replace what’s covered at your next visit.
Before hail or severe storms
- Move small, portable pots under cover if you can do it safely.
- Boxes and larger planters are mounted to stay put — there’s no need to do anything with them.
- After the storm, photograph any damage before you clean up, in case it’s useful for a guarantee claim.
Extreme heat
- Drip irrigation on a timer is built for Dallas summers and waters at dawn, before the heat sets in.
- If you notice wilting on a 100°+ day, a little extra hand-watering in the evening helps — it won’t hurt anything.
- Let us know if a planter looks consistently dry; the timer or a line may need a look.
Already included
Routine upkeep — a drip check, timer adjustment and a tidy-up — is included in every seasonal planting. You don’t need to schedule anything extra for it.
Who to email
For a plant guarantee claim, storm damage, or anything else about your boxes and planters, email hello@fourbloomsco.com with your address and, where it helps, a photo. See our Help & contact page for the full FAQ.